How do I activate my Liferay PaaS product? (Video Tutorial)

Administrators when first accessing their project on Customer Portal are presented with the activation form for their Liferay PaaS product. If this step was skipped, please navigate to Product Activation on the left sidebar navigation and select Liferay PaaS. 

Under Activation Status you will see a link to complete your activation form only if the status is Not Activated. Please click the link and fill out the required information: 

• Project ID (Note: This Project ID cannot be changed.) 
• Primary Data Center Region
• Liferay PaaS System Admin’s Email Address
• For each System Admin contact
  • System Admin’s First Name
  • System Admin’s Last Name 
  • System Admin’s Github Username
• Critical Incident Contacts
  • select at least one incident contact from your current team members list
  • more details: How do I Manage my Incident Contacts?

To submit the form, you will have to provide at least 1 System Admin contact information. 

Once the form is submitted, your information will be sent to our Liferay team for processing and the Activation Status will change to In Progress. 

Activation will be completed within 1-3 business days and Administrators will be notified via email. Your Activation Status will then change to Activated. 

Note: please refer to Liferay PaaS initial steps to understand what is expected and steps to follow after the activation is done by Liferay

Developer Keys

If you would like to download a developer key, please navigate to: How do I download a developer key?